The Board recognizes situations may arise in the operation of the District which are of concern to parents and other members of the District community. While constructive criticism is welcomed, the Board desires to support its employees and their actions to free them from unnecessary, spiteful or negative criticism and complaints that do not offer advice for improvement or change.
The Board firmly believes concerns should be resolved at the lowest organizational level by those individuals closest to the concern. Whenever a complaint or concern is brought to the attention of the Board it will be referred to the administration to be resolved consistent with the following:
- Matters concerning an individual employee should first be addressed to the employee.
- Unsettled matters from (A) above or problems and questions about individual attendance centers should be addressed to the employee’s building principal or immediate supervisor.
- Unsettled matters from (B) above or problems and questions concerning the District should be directed to the Superintendent.
- If a matter cannot be settled satisfactorily by the Superintendent, the individual may ask that it be brought to the Board. To ask that a concern regarding an employee be addressed by the Board, the individual must notify the Board President in writing of the concern. The Board President may bring it to the attention of the entire Board by placing it on the agenda or the individual may be able to address the complaint with the Board at the beginning of a meeting in accordance with Board policy.
It is within the discretion of the Board to address complaints from the members of the District community and the Board will only consider doing so if a complaint is in writing, signed, and the individual bringing the complaint has complied with this policy.
REVIEWED: 11/18/2019 - APPROVED 12/03/2019
REVIEWED: 02/08/2021 – APPROVED 03/15/2021
REVIEWED: 05/16/2022
